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FLIGHT CENTRE BYPASSES BA BOOKING SURCHARGE

Date published 06.11.2017

FLIGHT Centre Travel Group bookings will be spared an extra £8 surcharge per sector on new British Airways and Iberia sales, as a result of a new multi-year distribution deal with the airlines.

The new levy has been applied to all Iberia and BA bookings through non-NDC enabled channels, including GDSs, from early this month.

Terms of the agreement were not disclosed but Flight Centre said: “The far-reaching agreement also means that FCTG will work closely with British Airways and Iberia on developing the future roadmap of New Distribution Capability, which allows airlines to change the way in which they sell their ancillary products…”

Sue Garrett, FCTG South Africa GM Product & Marketing, said: “Flight Centre Travel Group fully supports any technological advancements that improve the customer experience, including IATA’s New Distribution Capability… We have been working closely with British Airways, Iberia and our technology partners since 2016 on developing new ways to integrate airline content into our existing booking platforms.”

Ian Luck, British Airways’ Head of Distribution, added: “Flight Centre and FCM are significant partners for us in a number of markets across business and leisure segments. We are pleased to have reached an agreement with the group and look forward to seeing our NDC content being utilised and shaped for the benefit of customers.”

Euan McNeil, FCM Travel Solutions GM maintained: “The ultimate goal is to ensure FCM delivers the widest, most-relevant choice of travel content to our clients whilst maximising cost savings and personalising the booking experience.”


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